Nerit Qerkezi
7+ years working with client systems, diagnostics, repairs, and upgrades in real service environments under daily workload.
About
I work in IT service environments where systems need to be diagnosed, fixed, and returned quickly.
Most of my experience comes from real client work — hardware issues, OS problems, upgrades, and troubleshooting across different systems.
I take responsibility for identifying issues, resolving them, and making sure systems run stable after service.
Experience
IT Technician — PC Comp
- Diagnose and resolve hardware and software issues on client systems
- Handle Windows installs, BIOS setup, upgrades, and performance optimization
- Work on multiple systems at the same time while maintaining consistency
Sales — Buton Electronics
- Help clients choose hardware and electronics based on real use cases
- Handle communication, sales process, and after-sales support
IT Servicer — Point Computers
- Resolved 1000+ hardware and software issues (boot failures, slow systems, hardware faults)
- Worked with 200+ client systems in a high-demand service environment
- Reduced repair time by improving diagnostic workflow
Selected Work
Diagnostics
Handled hardware failures, OS errors, and performance issues across different systems.
Client Systems
Worked with multiple active systems while maintaining stability and avoiding data loss.
Workflow
Improved how diagnostics are handled, reducing repair time and confusion.
Upgrades
Improved system performance using SSD, RAM upgrades, and clean installations.
Content Creation
Short-Form Content
- Create content for Instagram and TikTok
- Edit videos using Adobe Premiere Pro
- Focus on simple visuals and clean message delivery
Skills
Certificates
- CCNA 1–4
- IT Essentials
- The Cambridge School of Kosova — English Level C1